FAQs
Lux Fur Pet Salon
Have a pet grooming-related question? We have the answer. Check out these FAQs and give us a call today for more information!
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What services do you offer?
As a top pet groomer in the area, we offer a range of services, including baths, haircuts, nail trimming, ear cleaning, teeth brushing, de-shedding, flea and tick treatments, and special spa packages.
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Do I need to make an appointment?
Appointments with our pet groomer are recommended to ensure timely service, but we also accept walk-ins based on availability.
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What kind of pets do you groom?
We specialize in dogs and cats of all breeds and sizes. For other pets, like rabbits or guinea pigs, please call ahead to confirm. We look forward to providing you with quality cat and dog grooming services!
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How long does grooming take?
According to our team, when you visit our pet groomer, you can expect it to take between 90 minutes and three hours, depending on the size, breed, coat condition, and services requested.
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Do you groom puppies and kittens?
Yes! As a top pet groomer in the area, we welcome puppies and kittens aged eight weeks and older, as long as they are up to date on vaccinations.
According to Dogster, 84% of dog owners are known to groom their pets at least once a year. Our team would love to meet your pets!
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What vaccinations are required?
All pets must be current on rabies, distemper, and Bordetella (kennel cough) vaccinations. Proof is required. Reach out to our pet groomer if you have any questions.
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Can I stay and watch while my pet is being groomed?
For safety and to keep your pet calm, we do not allow owners in the grooming area. You’re welcome to wait in our lounge, or our pet groomer will notify you when your pet is ready.
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What if my pet has special needs or health conditions?
Please inform our pet groomer at the time of booking. We’ll take extra care to accommodate pets with anxiety, allergies, or medical conditions.
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Do you offer any discounts or packages?
Yes! We offer loyalty programs, referral discounts, and bundled spa packages. Ask our staff or check our website for current promotions for our cat and dog grooming services.
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What happens if I’m late or need to cancel?
At Lux Fur Pet Salon, we offer a 15-minute grace period. Cancellations should be made at least 24 hours in advance to avoid fees. Reach out to our pet groomer if you have any questions.
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